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This Privacy Policy is intended for the User of the Site and aims to inform them about how their Personal Data may be collected and processed by Ucelia.

The processing of Personal Data is governed by:

The French law n°78-17 of January 6, 1978 relating to information technology, files, and liberties (hereinafter referred to as the "IEL Law").

The Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, which entered into force on May 25, 2018 (hereinafter referred to as the "GDPR").



The terms mentioned below shall have the following meanings in this Privacy Policy:

  • "Personal Data": refers to the personal data of the Data Subject, as defined by the IEL Law and the GDPR, collected and processed by Ucelia in the course of its activities, including the use of the Site;
  • "Privacy Policy": refers to this privacy policy and the protection of Personal Data of Users implemented by Ucelia;
  • "Site": refers to the website www.ucelia.com;
  • "Processor": refers to the person processing Personal Data on behalf of Ucelia, acting under its authority and on its instructions;
  • "Ucelia": refers to the company Ucelia, a Simplified Joint Stock Company with a share capital of 5,301,844 euros, registered with the RCS of Brive under the number 322 847 724, with its registered office at Z.I. La Petite Borde, BP48, 19202 Ussel Cedex, represented by its legal representative;
  • "User(s)": refers to any natural or legal person accessing and browsing the Site.



Collection and processing of Personal Data

In the course of using the Site, Ucelia may collect Personal Data relating to Users. These Personal Data are processed in accordance with the purposes stated at the time of collection.

Furthermore, Personal Data relating to Users' browsing on the Website may also be used to target the User's needs and interests and to target Ucelia's commercial and advertising offers accordingly.

Regardless of the collection method, Ucelia undertakes to inform the User of the purposes of the processing, the mandatory or optional nature of the responses, the potential consequences of not providing a response, the recipients of the Personal Data, the existence and exercise of their rights of access, rectification, and opposition to the processing of Personal Data.

Where required by the Data Protection Law, Ucelia undertakes, as appropriate, to obtain the consent of the User and/or to allow them to object to the use of their Personal Data for certain purposes.

Legal basis

As the data controller, Ucelia must obtain the consent of Users of the Site to collect and process their Personal Data.

In accordance with applicable regulations, the consent of the User must be freely given, specific to each designated purpose, informed, and unambiguous. It is given through a statement or a positive action that signifies the User's agreement to the processing of their Personal Data.

In this case, any User whose Personal Data is collected for the aforementioned purposes has accepted the Cookie Management Policy through the corresponding cookie banner: xxxx

In all cases, the User is informed of the purposes for which their Personal Data is collected through various online data collection forms and customer accounts.

Where necessary, Ucelia undertakes, as appropriate, to obtain the consent of the User and/or allow them to object to the use of Personal Data for certain purposes, such as the ability to send them commercial prospecting or place third-party cookies on their device (mobile phone, computer, tablet) for the purpose of measuring the Site's audience and providing targeted commercial offers and advertisements based on their interests.



Personal Data may be collected by Ucelia for the following purposes:

  • Ensuring the proper functioning and continuous improvement of the Site and its features.
  • The possibility to contact Users who request it through contact or quote request forms.

Ucelia may also use this Personal Data to fulfill a legal or regulatory obligation.

In any case, and for each defined purpose, Ucelia will make every effort to ensure the security and confidentiality of the Personal Data entrusted to it, in accordance with applicable laws and regulations.



Only the individuals or entities mentioned below may have access to the Personal Data of Users:

Authorized personnel from various departments of Ucelia (authorized personnel from marketing, sales, digital services, responsible for customer relations, prospecting, and control),

Companies responsible for the management of the Site,

Authorized personnel of Subcontractors,

If applicable, relevant jurisdictions, mediators, accountants, auditors, lawyers, bailiffs, debt collection companies,

Third parties who may place cookies on your devices (computers, tablets, mobile phones...) when you give your consent. 



Ucelia undertakes to ensure that the Personal Data collected is kept in a form that allows the identification of the User for a period not exceeding the duration necessary for the purposes for which the Personal Data is collected and processed.

However, the processing of Personal Data may be carried out for the purpose of proving a right or a contract.

These Personal Data may also be kept in order to comply with a legal obligation or stored in files in accordance with applicable regulations and laws.

The Personal Data of Users will be retained by Ucelia for a period of three (3) years from the date of the contact or quote request.

Furthermore, in order to ensure the proper functioning and continuous improvement of the Site and its features, raw browsing data associated with an identifier is retained for a period of thirteen (13) months. After this period, the data is deleted or anonymized.

For commercial prospecting: Personal data will be retained for a period of three (3) years from the day of the last contact with Ucelia.

For audience measurement and statistics: Personal data will be retained for a period of six (6) months, after which they will be deleted or anonymized.

For ensuring the proper functioning and continuous improvement of the Site: Personal data will be retained for a period of thirteen (13) months, after which they will be deleted or anonymized.



In accordance with the Data Protection Act and the GDPR, the User has the following rights:

Right of access (Article 15 GDPR), rectification (Article 16 GDPR), updating, or completion of your personal data.

Right to lock or erase your personal data (Article 17 GDPR) when they are inaccurate, incomplete, ambiguous, outdated, or when their collection, use, communication, or storage is prohibited.

Right to withdraw your consent at any time (Article 13-2c GDPR).

Right to limit the processing of your data (Article 18 GDPR).

Right to object to the processing of your data (Article 21 GDPR).

Right to data portability of the data you have provided, when your data is subject to automated processing based on your consent or a contract (Article 20 GDPR).

Right to determine the fate of your data after your death and to choose whether we communicate your data to a designated third party.

In case of death and in the absence of instructions from you, we undertake to delete your data, unless their retention is necessary for evidentiary purposes or to comply with a legal obligation.

These rights can be exercised by a simple request:

Either by email, to contact@ucelia.com.

Or by sending a letter to the following address:


Z.I. La Petite Borde, BP48,

19202 Ussel Cedex.

Please provide your contact details (name, first name, address) and a legitimate reason when required by law (especially in case of objection to processing).

If you encounter difficulties, you can address your request by email to contact@ucelia.com.

If the difficulties persist, you have the right to lodge a complaint with the National Commission for Data Protection and Liberties (CNIL). To better understand your rights, you can visit the CNIL's website at the following address: http://cnil.fr.



oviding our online communication service at your express request.

You can exercise your right of access to this connection data by making a request via email to contact@ucelia.com or by sending a letter to the following postal address:


Z.I. La Petite Borde, BP48,

19202 Ussel Cedex.

If your browser allows, you can disable these cookies at any time by following the procedure provided by your browser. However, UCELIA informs you that such disabling may slow down and/or disrupt aUcelia uses connection data (date, time, Internet address, computer protocol of the visitor, page visited) and cookies (small files saved on your computer) on its website, which allow for identification, remembering your visits, and obtaining audience measurement and statistics, particularly regarding the pages visited.

By browsing the website, you accept that Ucelia installs this type of "technical" cookies, which serve the exclusive purpose of enabling or facilitating electronic communication between your terminal equipment and our website, thus facilitating its management and navigation.

Our access to the information stored on your terminal equipment or the storage of information on it will only occur in the following cases:

To enable or facilitate electronic communication.

When necessary for proccess to the website.

Furthermore, Ucelia informs you that it uses Google Analytics services to measure the audience of the website. You can refuse the tracking of your navigation on the website by using the Google Analytics Opt-out Browser add-on for your current browser, which can be downloaded and installed from the following website: http://tools.google.com/dlpage/gaoptout?hl=en.

To learn more about cookies (how to manage, delete, or identify them), you can visit the CNIL website at the following address: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/#c5554.



Ucelia and its potential subcontractors commit to implementing all necessary technical and organizational measures to ensure the security of our personal data processing and the confidentiality of your data, in accordance with the Data Protection Act and the GDPR ("regarding various provisions for adaptation to European Union law in the field of security").

In this regard, Ucelia takes appropriate precautions, considering the nature of the personal data and the risks posed by their processing, to preserve the security of the personal data and, in particular, to prevent them from being distorted, damaged, or accessed by unauthorized third parties (physical protection of premises, authentication process for our clients with personal and secure access through confidential identifiers and passwords, logging of connections, encryption of certain data...).



Ucelia undertakes not to transfer the Personal Data of Users outside the European Union.

In the event that Ucelia needs to do so, it will inform Users by specifying the measures taken to control such transfer and ensure the confidentiality of their data.